If you need help, the answer to your question is likely to be found on this page. If you cannot find the answer you seek, please
click here to contact the LoopDesk Team.
Your Account
I can't login, or I forgot my username or password.
If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to
reset your password or
contact us.
ALSO, When using LoopDesk, if you exit out of the site without actually logging out (click LOGOUT at top of page), your session will be cached. This may show you as still being logged in when you return. Please clear your browser history and clear your cookies. This will clear your last session and allow you to login.
How can I delete my account?
If you are absolutely sure that you want to delete your account, you can do so
here. Please note that your account will be permanently deleted and irrecoverable! Membership Fees are non-refundable.
Can I sign up more than one business?
Yes. You can create a LoopDesk profile for each business/organization that you feel would benefit from being on our site. Each profile will need to be created with a unique email address to allow separate log in access.
If you already have a LoopDesk membership,
contact us about signing up your other business/organization for FREE!
Member Profile
What name do I use for my member profile?
Your LoopDesk Profile should be created using your Legal Business Name. If you work under a Parent Organization you should enter it like this "your name/Parent Company". This will ensure that other members can find you. If you are in fact the owner of the parent company, just use your legal business name. If you work under an assumed name such as your actual name, then just use your name in your member profile.
If you believe a member has a business name that is incorrect or a duplicate name please
contact us.
How do I link to my profile?
Your public profile link is the same as your profile page link when you are on your LoopDesk profile page. To link to your profile, copy the profile link when you are signed in and paste in the location you are looking to share it. You can also get LoopDesk icons on our
Share LoopDesk page.
When a visitor is not signed into LoopDesk they will see information about your business profile but will not be allowed to view the entire profile until they are a member.
Reporting Abuse
Can I sign up more than one business?
Yes. You can create LoopDesk member profiles for each business/organization that you would like to have a profile. Each profile will need a unique email address to log in to LoopDesk.com.
If you already have a LoopDesk Membership,
contact us. to get your other membership(s) for FREE!
Privacy
Advertising Campaigns
Can I change my ad once it has been created?
Once your ad has been created, you will not be able to change it. If you wish to change the targeting or content of your ad you will need to pause the ad and create a new one.
Where can I advertise on the site?
You can advertise on Right Side Top or Bottom (Banner Dimensions 120 x 240 pixels) or on the User homepage with Square Right Banner (180 x 180 pixels). Please contact LoopDesk for additional advertising options.
What is targeting?
Targeting allows you to set your ads to be shown only on specific networks/locations and pages.
Will I be able to track my payments?
Paypal allows you to track all your transactions. Easily track your advertising campaigns and your LoopDesk subscription logging into your Paypal account.
LoopDesk Partnererships